Your brand’s voice will serve as a guideline for how your business should communicate with the audience. It covers not only the “what to say” query, but the “how to say it”. In line with this, your tone will influence the choice of words you pick, as well as the writing style you use to create your messaging.
As one of the last steps in our “How to Create a Brand Identity” step-by-step guide, it reflects all the aspects you previously defined, particularly your brand’s mission, target audience, and personality. Thus, when creating your voice and tone, keep in mind the 3 C’s of brand messaging:
✔️ Consistency. Ensure your brand’s voice remains cohesive across all communication channels. For instance: your email, social media, website, and blog.
💡Clarity. Communicate a clear, focused, and concise message that reflects your brand’s identity.
😀 Character. Keep it real! Customers want to feel they’re talking to a real person. So, interact, engage, and take notice of the type of language that resonates the most with them.